Challenge 6

Hand-off Communications

Hand-off communications, or hand-off processes, involve the transition of care as well as the transfer of patient-specific information by one healthcare professional to another with the purpose of providing a patient with safe, continuous care. A successful hand-off can only be achieved by effective communication.

Executive summary checklist

Hand-off communications (HOCs) must happen whenever care of a patient is transferred from one individual or care team to another. Accurate, effective, and complete HOCs are vital for patient safety. Serious patient harm can occur when HOC information is absent, incomplete, erroneous, or delayed. Use this checklist to help prioritize your
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