Featured Patient Stories

  • Alicia Cole

    Healthcare-associated Infections (HAIs) and Surgical Site Infections (SSI)
  • Grant Visscher

    Creating a Culture of Safety, Medications, Hand-off Communications, and Nasogastric Feeding & Drainage Tube Placement & Verification
  • Jem Darling

  • Kristen Terlizzi

    Optimizing Obstetric Safety and Reducing Unnecessary C-Sections
  • Michael Seres

    Creating a Culture of Safety and Person & Family Engagement

Alex James

Creating a Culture of Safety, Medications, and Hand-off Communications

Nineteen-year-old Alex James, a Texas college student, collapsed while running on a university jogging path in the late August heat. He recovered and was taken by ambulance to the emergency room, where tests showed a low potassium level and an abnormal heart rhythm called a long […] Read More

Alicia Cole

Healthcare-associated Infections (HAIs) and Surgical Site Infections (SSI)

Alicia Cole had been a successful working actress whose only experience with healthcare was playing doctors on TV. All that changed, however, when she learned in 2006 that she needed a “routine” procedure to remove two small uterine fibroids. Originally, she was scheduled to be home […] Read More

Amanda Abbiehl

Medications and Failure to Rescue: Monitoring for Opioid Induced Respiratory Depression

As parents of a teenage daughter, our worst fears were that our daughter would become pregnant, take drugs, or drink and drive. Never did we imagine that our daughter would go into a hospital with an infection, be hooked to a patient-controlled analgesia (PCA) pump to […] Read More

Anna Gunn

In 2012, Anna’s world turned upside down when she was diagnosed with bone marrow failure (myelodysplastic syndrome). This disease stemmed from her previous treatment for breast cancer; she was treated fifteen years earlier. At the time of her bone marrow failure diagnosis, everything else in her […] Read More

Bill Aydt

Creating a Culture of Safety, Healthcare-associated Infections (HAIs), and Clostridium Difficile Infection (CDI)

Dad was lucky, at first. He was in the final stages of a disease that had thickened his lung tissue beyond repair when a transplant came through. It was February 21, 2005. The same day, he went into surgery and emerged nine hours later with a […] Read More

Brian Boyle

Every patient in the hospital has a story and an experience. It was a horrific car crash. On the way home from swim practice in 2004, eighteen-year old Brian Boyle’s future changed in an instant when a dump truck plowed into his vehicle. He was airlifted […] Read More

Candace Downing

Medications and Pediatric Adverse Drug Events

Candace’s story is a horrific reminder of the damage medical error can cause. At eleven years of age, Candace was prescribed an antidepressant, not for depression, but for test anxiety at school. After several months with no noticeable change, the dose was doubled. Candace eventually had a […] Read More

Charles “Pete” Conrad

Creating a Culture of Safety, Failure to Rescue: Monitoring for Opioid Induced Respiratory Depression, and Anemia & Transfusions

At the emergency room, staff first thought the 69 year-old’s injuries were minor, but he died from internal bleeding about five hours later. He was buried with full honors at Arlington National Cemetery. Following the death of her husband, Nancy co-founded the Community Emergency Healthcare Initiative, […] Read More

Charles Bates II

Venous Thromboembolism (VTE)

Yogiraj Charles Bates died from a hospital acquired venous thromboembolism (HA-VTE), the most common cause of hospital-related death in the United States. He was and continues to be revered for his extraordinary mind and loving nature by people around the world. His contributions as an author, […] Read More

Chris Salazar

Creating a Culture of Safety and Airway Safety

By society’s standards, he wasn’t very significant. He wasn’t famous; he wasn’t a political figure; he wasn’t a scholar. In fact, he never graduated from college. He didn’t have a lot of material possessions. He worked as a cook and server in the restaurant industry. In […] Read More

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