A person-centered healthcare system must approach improvement through the eyes of the patient and family.

To echo this need, our APSS are grouped in the same head-to-toe manner, just as would be experienced in the patient care environment. 

The language that patients would use to describe their healthcare-related issues, such as problems with their “Head”, “Chest”, “Belly”, and “Body”, aligns with the professionals who should be involved in the related performance improvement initiative. 

Organizations must have a strong foundation before reliable systems of care can be established for specific populations. The “Foundational APSS” can be used to create the culture change needed to support ongoing population-specific improvement. This grouping is designed to optimize improvement plan success by centralizing all of the professionals involved in providing care for a specific population from the start.