Actionable Patient Safety Solutions (APSS)

2C Person and Family Engagement

Holistic and thorough person and family integration into the care team is one of the key components for improved outcomes, both in the hospital and post-discharge. Our APSS Blueprints provide healthcare organizations with practical, evidence-based checklists and protocols to ensure that patients and family members are not only empowered to advocate for themselves, but that healthcare professionals are prepared to consistently involve patients and family members in the care team and decision making.

Executive summary

The Problem Person-centered care (PCC) and patient and family engagement (PFE) have proven effective in improving patient outcomes, bolstering an organization’s culture of safety, and enhancing the patient experience. PCC and PFE are clinical improvement strategies as well as ethical and moral standards. However, such an environment is often compromised due

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