• Communicate effectively with the general public and with your patients. New information arises around COVID-19 daily. It is important to remain a trusted source of information for your patients and your community to avoid miscommunication and unintended consequences. Those in the general public are seeking knowledge about what healthcare providers know and what they are doing about it. Make sure to get feedback from your community about their learning needs and concerns. Many organizations have Patient and Family Advisory Councils (PFACs), which welcome patients, family members, and members of the community to share their thoughts for improvement. Consider inviting those seldom heard voices, such as those from low income communities of color, into your organization’s PFAC to inform needed interventions to address concerns.