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Sustaining Change: How to Prevent Your Hard Won Efforts From Failing

December 17, 2021 @ 7:30 am - 8:30 am PST

Virtual Event Virtual Event

It takes a significant amount of work to implement a performance improvement initiative. However, typical approaches to sustainment are insufficient and lead to drift. Panelists will propose actionable recommendations to set up effective models for sustainment and will describe systems to identify early indicators of drift. 


  • Chrissie Nadzam Blackburn, MHA, Principal Advisor, Patient and Family Engagement, University Hospitals Health System, Cleveland, Ohio


  • Kristen Miller DrPH, MSPH, MSL, CPPS, Senior Scientific Director, MedStar Health National Center for Human Factors in Healthcare; Associate Professor of Emergency Medicine Georgetown University School of Medicine; Affiliate Faculty Georgetown Medical Center Innovation Center for Biomedical Informatics
  • Joyce Alumno, President & CEO, HealthCore, President, Health Retirement & Tourism (HeaRT) Alliance of the Philippines
  • Cristine Lacerna DNP, MPH, RN, CIC, CPH, Regional Director, Infection Prevention & Control and HEROES Program, Kaiser Permanente

This activity has been approved to provide 1.0 continuing education credit for healthcare executives (ACHE). Pending approval for CME, CNE, CPE, CPPS, and BCPA credit


December 17, 2021
7:30 am - 8:30 am PST
Register Now


Patient Safety Movement Foundation
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