Dr. Neelam Dhingra-Kumar, MD, Coordinator, Patient Safety and Risk Management, Service Delivery and Safety, World Health Organization, Geneva. Dr. Dhingra leads WHO’s efforts at providing strategic leadership on patient safety and risk management within the context of improving people-centred integrated health services delivery and UHC. Dr. Dhingra coordinates WHO’s work for improving patient safety and managing risks in health care, including Global Patient Safety Challenge on medication safety; leadership; safety culture; education and training; patient safety standards, assessments, research and measurement; global patient safety networks; safety and quality tools and checklists (Safe Childbirth & Surgical Safety); reporting and learning systems; patient and family engagement including Patients for Patient Safety; safer primary care; diagnostic safety; standardizing care processes; and patient safety solutions. Since joining WHO in 2000, Dr. Dhingra has been providing strategic leadership and facilitating multi-country support for strengthening blood transfusion services. From 2015, Dr. Dhingra is coordinating WHO global efforts in the areas of patient safety, quality improvement and risk management. Prior to joining WHO, Dr. Dhingra served as a medical faculty in a large, tertiary care university teaching hospital in New Delhi, India for 14 years, also coordinating transfusion and laboratory services, after medical and specialist qualifications from New Delhi and UK fellowships.